FAQs About the 2BuyAg Online Network
To use 2BuyAg, you need to register and set up your account. All you need is an email address and to create a password. It is free to create a profile, both as a buyer and a producer. Once you have created your account, be sure to check your email to confirm your account and email address.
Immediately after registering for your account on 2BuyAg, you can set up your profile if you have time. You have the option of filling out your profile as a buyer, a producer, or both. The video demonstrates how to create your profile for each of these options.
If you had time to create only your account and needed to come back later to set up your profile, you sign in using the email and password you used to create your 2BuyAg account. The video below walks you through how to confirm your email address and set up or edit your profile.
- Take the time to make a complete profile, including adding a photo. Photos help other users connect with you.
- Correctly identify the type of producer or buyer you are, and the product handling techniques you use or require
- Create posts that show and describe what you’d like to buy or sell. Again, great photos help other users better understand what you need or what you are selling. Be as accurate as possible when describing what you need or have to sell. This will reduce the likelihood for complaints and bad reviews.
- Be responsive to inquiries for information about your post. Be conversational and helpful in your responses. Watch for email alerts or visit the app site regularly.
- Discuss how the delivery or pick up of the purchased products will work to avoid any miscommunication.
- Browse current profiles and posts to gain insight into what other producers and buyers are doing. If you have questions, send them a message. 2BuyAg’s messaging system is useful for purchasing and information exchange.
- Click on your Account Name
- When the list drop-down, click on “My Network”
- Click “+Add New”
- A pop-up box will appear, asking for an email address
- Enter the email address of your contact; click “Save”. If the contact is on 2BuyAg, the name on their 2BuyAg account will appear in your Network. The email you enter must match the email on their 2BuyAg account to recognize your contact as a 2BuyAg user.
- If your contact is not on 2BuyAg, you will see a contact card with their email address entered and no name yet. Your contact will receive an invitation asking them to join 2BuyAg.
Networks are a great way to easily keep your buyers updated on what products you have available, and your producers aware of what your current needs are. To add them to your network, you need their email address. Once you have added your contact to your Network (See How to add people to your network), you have the option of creating posts that are only available to your network. You do this by checking the box next to “Post to Network” on your post creation form. When posted to your Network, only your contacts will be able to view your post on their 2BuyAg Search screen.
- Click on your Account Name
- When the list drop-down shows, click on “Account”
- To change your Buyer Profile, click “Edit” in the top right hand corner of the Buyer Profile box
- To change your Producer Profile, click “Edit” in the top right hand corner of the Producer Profile box
- To update your account information, password, or 2BuyAg notification preferences, click “Actions” in the top bar.
- When the drop-down occurs, click “Edit User” or “Change Password”
- To change your password, you must know your current password
- Click “Save” after changes have been made
Next to your Account Name, there is a “Message” icon. Messages that have been received and not yet read will be indicated by the number of messages unread in a blue circle on the icon.
- Click on your Account Name
- When the list drop-down shows, click “Account”
- Scroll to the bottom of your profile. You will see two tabs labeled “Buyer Transactions” and “Seller Transactions”
- By clicking on either of these tabs, you can view all transactions that have occurred including the product bought or sold, the total amount, who you completed the transaction with (either a producer or consumer), the date, and whether the payment is pending or completed
- You can export this list to list to Excel or to a PDF for your records
- To see details and messages with a specific transaction, click on the transaction name. This will take you to a page showing the offer (price offered and paid), the status of the payment, addresses for both buyer and producer if needed, messages prior to transaction, and peer reviews
- Click on your account name
- Go to the profile you would like to add a photo to (Buyer or Producer)
- Click “Change Photo”
- Click “Choose File” and select the photo you would like to upload
- Resize and adjust the photo as needed
- Click “Save”
- If you are creating a new post, see How to Make a Post. If you are editing a current or an old post, go to the specific post you would like to edit.
- Scroll to the bottom of the Create Buying/Selling Post Form.
- Click “Choose File” and select the photo you would like to upload
- Resize and adjust the photo as needed
- Click “Save”
- Click on your account name
- When the list drop-down shows, click “My Posts”
- Find the specific post you would like to update or refresh
- Once you have found your specific post, scroll to the far-right column and click “Edit”
- To Update, change any details or photos needed. Then click “Save”
- To Refresh, update the Date Needed, Packaged, or Harvested. For Selling Post, select the new Days on Market. If this is the same, leave unchanged. In order for the post to refresh, the Date must be updated. If the date is still the same, click the calendar and select the same date. Then click “Save”
- After you complete a transaction, you have the option of leaving a peer review for the producer or the consumer
- At any time, you can click on your transaction details (see How to keep track of your purchases and products sold) and under Review, you can see comments left for you, and leave comments for the consumer/producer you transacted with
- To leave a review, click on the “Here” button in “You have not left a review for the buyer/producer yet. Leave a review by clicking here.”
- You can then leave a short comment and rank transaction with the buyer/producer. For the ranking, you can select whole and half eggs to rank 1-5, with 5 being excellent! You can also select a broken egg if you were not happy with the transaction.
- First, please review your messages with the producer to insure both parties understood what was being purchased and how it was to be delivered or picked up.
- Next, message the producer and explain why you are unhappy. Ask them what they would suggest doing to remedy this. Try to work together to arrive at a reasonable solution that meets both your needs.
- Then, if you are satisfied, please write a review accordingly. If you are still unsatisfied, please contact 2BuyAg at info@2BuyAg.com. We do not guarantee we can resolve your issue, however we can reach out to the producer and explain your concern. For concerns about your transaction, please contact PayPal Customer Service as PayPal is the payment gateway 2BuyAg is using.
- Be sure to check producer reviews before a purchase is made.
- First, please review your messages with the buyer to insure both parties understood what was being purchased and how it was to be delivered or picked up.
- Next, message the buyer and explain why you are unhappy. Ask them what they would suggest doing to remedy this. Try to work together to arrive at a reasonable solution that meets both your needs.
- Then, if you are satisfied, please write a review accordingly. If you are still unsatisfied, please contact 2BuyAg at info@2BuyAg.com. We do not guarantee we can resolve your issue, however we can reach out to the buyer and explain your concern. For concerns about your transaction, please contact PayPal Customer Service as PayPal is the payment gateway 2BuyAg is using.
- Be sure to check buyer reviews before a purchase is made.
2BuyAg is a great way to manage your current buyer or producer contact list. It is always a good idea to have access to new potential customers. Producers can have a great harvest, and end up with a surplus of products. Both producers and buyers can have a shortage of products and need to find new suppliers. With an expanded network that is transparent and easy to access, you reduce the risk of unexpected harvest variances. You may have an opportunity to grow your business, and 2BuyAg’s network of producers and buyers is a great way to reach new customers.
Will 2BuyAg take away business from food hubs, Community Supported Agriculture (CSA), and other food aggregators?
Food hubs, CSA organizations and food aggregators all need to access farmers and food buyers. 2BuyAg is here to help! We understand that balancing farmers’ harvests with customers’ needs is challenging. As this balance is achieved, more value is added to the service that hubs, CSAs and food aggregators are able to provide. Farmers and buyers are more likely to stay within the food hub, CSA or aggregator systems when the system is able to manage harvest surpluses or shortages. 2BuyAg also creates opportunities during off-season periods when food hubs, CSAs and food aggregators may need to rely on value-added products, frozen meats and dried goods for revenue.
Producers can use 2BuyAg to market their surplus, as well as provide a secondary market for goods marked unacceptable because of appearance or condition.
Producers can create selling posts for products that will be available for pickup at the market. Toward the end of the market, producers can create posts for product they weren’t able to sell, increasing revenue opportunities and keeping farmers market farmers happy! Farmers market managers can look for producers that may fill a product need at their local market.
Yes! Grocery store managers, special health market managers and chefs can streamline their search for the right farmer to fill anticipated customer needs or provide a much-needed ingredient for a menu item. Reviewing producers’ profiles helps to easily connect with farmers that use handling practices that meet their needs. 2BuyAg does not require a minimum amount to order, allowing specialty items or ingredients to be replaced as needed and when needed.
- How does 2BuyAg Work for producers?
- How does 2BuyAg work for buyers?
- How does 2BuyAg keep its marketplace current?
- If posts are automatically removed, how does 2BuyAg build long-lasting producer-buyer relationships?
A producer is any person that has farm products they’ve raised, produced or prepared, and are ready to sell. Producers can range from single farmers selling one type of product, an artisan bread makers who want to sell their specialty breads, or urban cooperatives representing groups of farmers that share city plots, or food hubs that have a wide variety of produce, meats, dairy and value-added food items.
- Login to 2BuyAg and create a selling post. Include product description, quantity and special notes about the product. Adding a product photo is encouraged. Select the length of time the product is available, from one to seven days.
- Send the selling post to your personal network of buyers within the 2BuyAg network, OR make the post open to all interested 2BuyAg network buyers by NOT selecting the “Network” checkbox.
- An interested buyer sees the selling post and messages you privately. Pricing and pickup or delivery discussions begin. You and the buyer handle all private messaging in the 2BuyAg app.
Yes! You can choose to only show your personal network your selling post, or to create an open selling post for all to see. This will depend on your specific needs at the time your farm product is available. Your decision may be based on the amount of harvest you have, or desire to expand your contacts network.
I have a farm product to sell. I prefer to find a buyer instead of creating a selling post. How do I find a buyer for my product?
- Login to 2BuyAg and look for buyers that have created an open buying post for the products they need.
- As you review the buyer posts you filter for, you can look at the product description, quantity, and timeframe in which the product is needed, and distance to the buyer. After you choose the post(s) to respond to, you'll message the buyer in 2BuyAg and negotiate pricing and pickup or delivery options.
Creating posts for products that will be processed (meats) or harvested in the near future will be a part of how 2BuyAg helps all producers and buyers predict supply and demand of products and service needs. The date on selling or buying posts should be set to the future date of harvest, processing, or a buyer’s date of when the product is needed. Preselling meats or produce helps farmers better manage their planting and growing seasons by knowing what customers will want ahead of time, and buyers by being able to plan ahead.
Buyers are any person that needs to buy food products. This can be a single consumer or a family, a farm-to-table restaurant chef, a school district, healthcare institution and business cafeteria food purchasing departments, or food hubs. Any size buyer that wants to work directly with a farmer can join 2BuyAg.
I need to buy a farm product. What is the best way to find a producer or a group of producers to buy this product from?
- Login to 2BuyAg and create a buying post. Include product description, quantity, and special notes about the product needed. Adding a photo is encouraged. Select the timeframe you need this product, from 1 to 7 days.
- Send the post to your personal network of producers in the 2BuyAg network, OR make the post open to all interested 2BuyAg producers.
- An interested producer sees the post and messages you. Pricing and pick up or delivery discussions begin. Messaging is done privately within 2BuyAg between a producer and buyer.
Yes! You will choose to only show our personal network your buying post, or create an open post for all to see. This will depend on your specific needs at the time you make the post. Your decision may be based on the quantity of product needed and timeframe, and if your current farmers have enough product to service your needs, or if an expanded network is needed.
I need to buy a farm product, however prefer to find a producer instead of creating my own buying post. How do I find a farmer with the products I need?
- Login to 2BuyAg and look for producers that have created an open post for the products you need.
- As you review the producer posts you filtered for, you can look at the product description, quantity and timeframe in which the product is available, and distance to the producer. After you choose the post(s) to respond to, you’ll message the farmer in 2BuyAg and negotiate pricing and pick up or delivery options.
2BuyAg strives to have current information for all users. Posts are automatically removed after 7 days. New posts can easily be created or refreshed if a product is still available or is still needed.
- The app saves all messages between users. A user can look at a past message or response to a post and contact the farmer or buyer again—right from that message.
- For example, if a school district purchasing agent bought apples from a local farmer last fall and really liked them, when the district needs during the current fall school semester, they could pull up a past post from their favorite farmer and message them again to inquire about apples this year.
When a producer sets their price, they should keep in mind that 2BuyAg adds an 8.25% transaction fee to product purchases. The producer sees the pricing they set. This is the price they are paid. The buyer sees the full price, which includes the transaction fee. The buyer pays this full amount.
The buyer pays for the product(s) they purchase, which includes an 8.25% transaction fee. Buyers only pay a transaction fee on the products they agree to purchase.
No. There is no charge for making a selling or buying post.
We charge a small percentage fee on each purchase to keep 2BuyAg sustainable. Most of this fee covers the per transaction fee the payment gateway provider charges. There are additional costs, including updates to the 2BuyAg app, data storage services, and other vendor partner costs that enable us to provide you the best experience possible every time you log into 2BuyAg.
When the producer and buyer agree on the pricing, 2BuyAg moves the transaction into the PayPal payment gateway. Buyers will enter their payment selection information and click submit to complete the transaction.
I am a buyer and have to use an invoice system. Our company has a specified bill payment cycle. Will I still be able to use 2BuyAg?
Yes! When you sign up for your PayPal account, you can use PayPal Financing. Your company can set up a delayed payment option with PayPal, allowing immediate payment to the producer when the transaction is completed and you the billing cycle you need.
A buyer is not obligated to purchase the product at any time before the payment occurs. A producer is not obligated to deliver the product until payment has been made. Peer reviews will be available at any time to read about the buyer and producer before contact is made. Both producers and buyers should understand that 2BuyAg only facilitates connections and transactions, and is not responsible for the transportation of the products from producer to buyer, nor the quality of the products delivered. Please review 2BuyAg’s terms and conditions before entering into a transactional agreement with a producer or a buyer.
2BuyAg is passionate about connecting producers with buyers to build better relationships. Building relationships within 2BuyAg is encouraged through messaging, photo sharing, and price negotiation. Prices aren’t listed because we strongly believe this is information shared within personal producer and buyer relationships.
- Often, a producer and buyer will quickly agree on pricing and complete the transaction. Reasons that buyers may want to enter into price negotiating with the farmer is they are only interested in purchasing a smaller portion of the available product or they want to develop an on-going purchase arrangement for a set quantity of product over a scheduled harvest time period.
- 2BuyAg will not interfere with price negotiations unless it becomes evident that negotiations are becoming price wars, which is not the intended purpose of 2BuyAg. At that point, both producer and buyer are issued an app usage reminder. Continued abuse of 2BuyAg to drive pricing downwards could result in a user being denied app usage.
- Typically, the producer is responsible for making the transportation arrangements for their product(s) to the buyer, whether it is a family, restaurant, food hub, specialty food store, school or institution.
- The producer may decide to make their own delivery, hire a third-party delivery person, or make arrangements for the buyer to pick up the product(s).
- 2BuyAg suggests before you agree upon a sell price for your product with the buyer that you look for transportation options. Contact a transporter within your personal network, decide whether you can make the delivery, or discuss with the buyer about having a pick-up location.
- Do this simultaneously to the product purchasing process, so that as soon as you have sold the product(s), you can finalize transportation arrangements.
Producers are responsible for collecting sales tax from buyers and remitting it to the proper entity in monthly, quarterly, or annual cases.
If you are located outside of the United States, a buyer will be subject to a VAT—Value Added Tax on their purchases. Producers will be responsible for collecting this and remitting it as well.
Sales taxes are based on the physical location of the buyer and producer, and where the products are being shipped to and from. A physical location can be employees, a warehouse, a farm, an office, or any asset you may have in a state, including the state where the farmer is located. If you are selling or buying outside of the United States, the VAT calculation is still based on your physical location.
How does 2BuyAg help users—producers and buyers—calculate and manage the sales tax they need to collect and remit?
All transactions are saved and available for users to go back and look through transaction details. These details include the product and quantity sold, priced charged, and location of the buyer (based on the buyer’s profile). These records allow producers to view their sales and back out the sales tax they owe and remit this amount to the proper entity.
In the United States, there are both a federal and state income tax. Users will have access to all of their transactions and transaction details within their account. Within these details, users can find the total from each transaction, and details of the transactions such as date, location, and product sold. This will allow users to easily calculate the income earned within the 2BuyAg platform, fill out the appropriate tax forms, and file taxes to the necessary entities.